RETURNS
We understand that sometimes purchases are not always right. If you are eligible for a return DRGHT will provide a credit note valid for 365 days upon the return of your item.
A store credit will be provided the returned item meets the following criteria:
Returns for refund are not available for any items purchased within a promotional period, this includes the use of promotional codes or discounts.
We are unable to offer exchanges due to the limited stock we keep on hand.
If you ordered the incorrect size please contact drghtapparel@gmail.com immediately for this to be changed and updated. Please be aware there is no guarantee that we will be able to adjust your order after it has been placed
terms and conditions
The item/s MUST be in ORIGINAL and UNWORN condition, with the original tags attached and in the original packaging.
DRGHT has the right to deny any item/s that are not in the original condition and appear to be worn, washed, stained, or altered in any way will be refused. If the item does not meet the original condition, the returned items WILL NOT be sent back to the customer.
Return costs are at your own expense, we do not offer free returns. If the package does not reach us safely we will not be able to process your return. We recommend getting a postal service with tracking to avoid any issues.
faulty and incorrect items
If you have received a faulty or incorrect item please contact drghtapparel@gmail.com with supporting images and we will assess as to what action to take next. All items will be assessed upon the return and deemed faulty by DRGHT. Faulty items do not include those that have already been worn.
* Please note that we MUST be contacted within 7 business days of receiving your parcel to make a claim that the product was received faulty or the item you received was not what you ordered.
pre order
NO returns or exchanges on any Pre-Order items.
sale items
All sale items are FINAL , NO cancellations exchanges or returnsÂ
cost of return
The cost of return is to be covered by the customer. This cost will not be reimbursed from DRGHT, we recommend sending with a posting service with tracking to avoid any issues.Â
If the item is faulty, DRGHT will reimburse you for the shipping cost.
Please note, we are NOT responsible for stolen, lost, or undelivered returned parcels.
PLEASE SEND ALL RETURNS TO THE ADDRESS PROVIDED IN THE EMAIL ONCE YOU HAVE CONTACTED DRGHTÂ